It's come time for Dru and I to part ways with First Opinion. It didn't turn out to be the right long-term fit, but I am proud of what we were able to accomplish in the last six months. Implementing drastic changes as a brand new employee has been one of the most difficult things I've been faced with in my career. There's a few things I'd like to do for my own reflection.
I didn't accomplish as much as I would have liked, and I have much to work on to improve my ability to promote change. However, I'd like to make a list of the things I accomplished with the help of the team and the hard work of a great product manager (who probably shouldered more of the work than anyone). I guess I'll call this the high-level "timeline of success".
- Eliminated dozens of bugs in the iOS codebase
- Launched a new results feature, giving patients summarized outcomes of their doctor consults
- Added robust analytics tracking to monitor use and performance of app features
- Laid the groundwork to integrate video-based telemedicine services into core product lineup
- Worked towards a HIPAA compliant software stack
- Guided a transition in mobile app design from a pixel-perfect to constraint-based approach, relying heavily on the Human Interface Guidelines
- Identified weaknesses in the engineering process and worked together towards valuable improvements
- Established periodic product team meetings to discuss vision, roadmap, and designs
- Established periodic retrospectives as an open forum for team discussion and reflection
I didn't accomplish any of the above below items myself, and of course there is much more work to be done. However, we made some very significant strides in these areas that I feel, and hope, will be beneficial to the company long after my name is no longer found in file header comments, Confluence pages, and commit logs.
I also want to reflect back on what I've learned. I've had many moments of clarity over the last year where I realized things could or should've been different than what actually happened. Tempting as it is to write a longform post-mortem detailing all the reasons why First Opinion didn't work out, I'll skip it. My goal is to get back to one of the things I enjoyed as a student, writing a series of blog posts about key learnings and takeaways, but now with the experience of working with startups in Utah and San Francisco.